Statutory Policies & Legal Framework

Governing B2B commercial trading terms, APMC mandi weighment protocols, ownership transfer, payment milestones, and jurisdiction in Bhavnagar / Ahmedabad, Gujarat.

Origin dispatches from Mahuva, Pollachi, and Tiptur. 2% natural shrinkage tolerance, computerized weighbridge slips, e-Way bill compliance, and dedicated fleet dispatch.

Perishable agro-produce inspection window (48 hours), breakage claims (>2%), Section 34 GST Credit Note issuance, and 3 to 5 Banking Days direct NEFT refunds.

Strict anti-fraud mandate prohibiting personal accounts. All settlements executed via official Pingax InMotion LLP current accounts, RTGS/NEFT, and 256-bit SSL encrypted gateways.

Confidential protection of distributor KYC records, GSTIN certificates, banking data, and trading order histories. Zero third-party data selling or commercial sharing.

Transparent 3-tier cancellation framework: Pre-acceptance (100% full refund), Post-allocation/Sorting (labor fee deduction), and In-Transit dispatch locks.

Statutory compliance under Consumer Protection (E-Commerce) Rules 2020. Designated Grievance Officer: Rajendrabhai Patel. 48-hour formal ticket acknowledgment and 15-day SLA.

Institutional framework for district-exclusive authorized distributors: security deposit, target incentive slabs, MOQs, return schedules, and territory boundary locks.